PB 566 - Intergroup Conflict Resolution

This course will address the nature of competition and conflicts that occur between groups. It will examine the process and structural approaches to understanding conflict. This diagnostics approach will be employed to design various interventions to manage the differences that arise between groups. Students will explore and practice skills and techniques to manage the differences. Consensual listening and reframing will be emphasized as the prelude providing opportunities to meet the needs of all parties and to adequately address interests so that each party is satisfied with the outcome. (3 credits)

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