Development and Deployment of Employee Surveys   [Archived Catalog]
2011-2012 Academic Catalog and Student Handbook with Addendum
   

EOE 722 - Development and Deployment of Employee Surveys


Employee opinion surveys are powerful management tools that can help you strategically enhance productivity, market share, customer satisfaction, and profitability. Participants will learn how to create effective surveys using appreciative inquiry and action planning to measure and implement organizational performance improvement initiatives. Learning outcomes include: (1) Creating effective surveys using appreciative inquiry, (2) Developing sustainable organizational survey initiatives, (3) Using surveys to enhance organizational performance, (4) Leveraging survey data to increase organizational effectiveness. (3 credits)